Introduction
Rich Palms is a new online casino established in January 2020, making one of the newer names in the world of casinos not on gamestop. The casino offers a wide variety of games, including slots, poker, tables, and other specialities. In addition to the casino’s progressive online slots, many players on this gaming platform enjoy popular titles such as Achilles, Ancient Gods, Asgard, Cash Bandits 2, and Coyote Cash. Rich Palms casino has decent rewards and bonuses for newbies and regulars alike. Premium players can find a VIP program by invitation, daily tours along with exclusive tournaments.
Digimedia Limited owns Rich Palms and has a lot of years of experience in the iGaming industry. It owns other online casinos, some of which have been operating for a long time. Licensed in Malta, Digimedia has been around for a while. To their credit, the company has gained a reputation for promoting responsible gambling and the protection of players. Digimedia values transparency in its operations. Their commitment to the highest standards of gaming excellence has seen most of their activities being eCOGRA certified. Digimedia Limited says it is committed to providing a safe and secure online gaming environment for its players.
Visiting Rich Palms
The landing page of a sharply dressed croupier animation, standing ready to meet players, is your initial welcome to richpalms.com. The page background is white, giving more pop to the subtle orange theme used on this site. The Rich Palms logo is situated top left, next to the games tab. Just below the logo is the welcome bonus offer. The welcome bonus fittingly takes from the colour of the logo, orange. This Rich Palms review found hints of the same light orange, Caribbean theme appropriately strewn around the entire site, giving a relaxed island vibe. The Rich Palms login button is traditionally placed next to the “sign up,” top right of the webpage. Players can try out a game for free before they enter their Rich Palms login details. Just click on a game, try it out, and then when ready, press “play for real.” An elegant feature that’s worth noting in this Rich Palms review is the night mode function. The website background “dimming” feature can be accessed by clicking the hamburger menu button in the top right corner.
Understandably, most Rich Palms reviews liked this feature – it’s especially useful for those who may get strained watching a white background for long periods.The rest of the webpage is devoted to showing the various games, daily tours and tournaments available in Rich Palms. An exhibition of the current jackpots available is also given for players to appreciate. The bottom of the page is where players can download the Windows client installer. The download link is featured side by side with useful information on payments, the Rich Club, and the concierge service. The footer section, at the end of the webpage, contains more important links. This is where you will find links to the cashier, rich club, contacts, about us, and also FAQ.
To the right, there are more links leading to responsible gaming, terms and conditions, the casino privacy policy, and affiliate program. A quick scan below these links, at the bottom of the footer, are the badges of all the different payment methods associated with Rich Palms. As players are navigating through the whole site, the link to the concierge service stays conveniently on top. A nice little feature, seemingly reassuring players that the help desk is just a click away.
Rich Palms Bonuses
All new players to Rich Palms are offered a general welcome bonus, but even greater rewards can be found in selected games. The Rich Palms Welcome bonus offers:
- 250% welcome bonus + 100% cashback
The welcome bonus is valid once for all new players and applies to slots and speciality games.
Newcomers depositing via Bitcoins can also take advantage of a Rich Palms bonus, especially for them. This is called the Bitcoin special. It offers:
- 300% Slots bonus for the first three deposits
This bonus is for new players only for the first three deposits. Both welcome offers are activated by a minimum deposit of $25 or $10 for Neosurf. They carry a 30x wagering requirement, and the maximum cash-out is 20x.
Game-specific Rich Palms free spins are for new players on depositing $25 or more. This offer is valid on the first three deposits only. Players get:
- 99 free spins on Samba Beat
- 100 free spins on Secret Jungle
Free spins carry a free-spins-wins 20x wagering requirement, and the maximum cash-out is 20x.
Other bonus packages offered to encourage continuous playing are:
- 275% Bonus + 50% cashback – for the second deposit
- 300% Slots Bonus + 25% cashback – for the third deposit
Players can only claim these offers in sequence. Even though there is no Rich Palms no deposit bonus, daily tours give players access to huge offers after making set deposits. Every day it’s always something new. Some of these promotions include slots bonuses and free spins on Plentiful Treasure, Asgard, Bubble Bubble 2, and Storm Lords.
Rich Palms runs a VIP program dubbed the Rich Palms Club. This is for premium players and gives them access to faster withdrawals and around-the-clock account management. Players in this prestigious club ascend the VIP ladder through a system of cards, each representing a higher level of exclusive benefits. The entry-level is the black card offering a $75 loyalty bonus, birthday bonus, daily and weekly cashback. The highest level in the Rich club is the Millionaire Card. Here players get $1000 loyalty bonus, daily, weekly, monthly cashback, birthday bonus as well as real money bonuses.
Rich Palms Mobile
The Rich Palms mobile site bears a glaring semblance of the main casino webpage. Even the dim background feature is also available. The only noticeable modifications are small changes in the layout; some of the elements placed differently to accommodate smaller screens. Players can instantly enjoy a good selection of games available on the mobile site. Customers can also download the Windows client installer straight from the mobile site. The mobile site uses HTML5, meaning you can easily access it from Chrome, Safari, and Firefox. Some of the games, however, might need the Adobe Flash Plugin to play. A point to note on the mobile site is the change in the login button. To log in, you must find the small red square bracket and arrow symbol in the top-right corner. Clicking this opens the login/sign up page. Here, players can open an account and even enter the practice mode.
Though you cannot download a Rich Palms app in any app store, the web application works just fine. Web-based applications are great in that they work across a wide range of devices. Players can enjoy slots, blackjack, or baccarat on the go using Android, iOS, or Windows devices. Players can create Rich Palms user accounts and also access bonuses and rewards, straight from the mobile site. They can also take advantage of the daily promotions available in the casino. Making deposits and withdrawals is also a breeze. The mobile site pretty much allows players to perform all the tasks necessary for an enjoyable gaming experience. Whether using Nokia, Huawei, iPhone, Samsung, or the many tablets available to customers today, the site performs just fine.
Rich Palms Games and Software
A selection of more than 200 games is available in Rich Palms casino, online slots making up the greater part. Players can choose from more than 180 slots, made up of 3, 5, and 6 reel variations. Other slots categories include bonus rounds and progressives. Popular titles to try out are Asgard, Megasaur, Bubble Bubble, Spirit of the Inca, Ancient Gods, Achilles, Basketbull, and Caesar’s Empire. An exciting line-up of fan favourite poker games is also available here. Players can expect to find Sevens Wild, Joker Poker, Jacks or Better, Double Double, Bonus Poker, 7 Studs Poker and Aces and Eights, among others. No online casino is complete without a substantial selection of table games.
Casinos not registered with gamstop can sometimes have a limited game selection, but this is not the case with Rich Palms Casino. They put up a strong selection made up of Baccarat, Blackjack, Caribbean Holdem Poker, Craps, European Roulette, Face Up 21, Pontoon, to mention just a few. Video poker variations of some of these games can also be found here. American and French roulette lovers are catered for in the specialities section of the games lobby, along with Keno, Bonus Bingo, and Hot Dice. Live game enthusiasts can head over to the live dealer lobby.Here, Rich Palms offers live roulette, baccarat and blackjack, for players to enjoy at their convenience.
This powerful library of games is powered by Real Time Gaming (RTG) and Visionary iGaming. RealTime Gaming has a solid history of providing quality games and has become somewhat of an industry benchmark. The RTG software is in over seventy online casinos industry-wide. Initially established in 1998, the studio has been producing a lot of popular games. They have attained a reputation as a reliable game developer. This led to industry recognition in the form of multiple awards from the likes of Online Gambling Magazine. RTG games can be played straight from the web using an Adobe flash plugin or by simply utilising the downloadable client. Visionary iGaming games are also found in Rich Palms. Established in 2008, Visionary iGaming mainly focuses on live releases. However, they also have a selection of video slots. All the games in the casino use RNG to ensure fairness.
The thing we found lacking was that there were no other forms of online games available. If you’re an all-round player, chances are that you’re looking for a site where you cna mix casino gaming with things like sports betting. But you can always find sports betting sites not on gamstop through our other reviews here at UKcasino.xyz.
Deposits and Withdrawals
According to Rich Palms, the selection of payment methods available on their platform was not only dictated by ease of use, but also by safety and confidentiality considerations. This is something that is important when playing at non UK registered casinos. The methods available are:
- Visa
- MasterCard
- AmEx
- Bitcoin
- Instant Gift Card
- Neosurf
- Bank Wire
Generally, the minimum amount that can be deposited is $25. The only exception is Neosurf, which accepts deposits from as low as $10. The minimum withdrawal limits for all the available methods are $100. Notably is the absence of popular e-wallets like PayPal, Skrill, and Neteller from this list.Deposit transactions to Rich Palms are instantaneous, regardless of the method used. Funds are deposited either straight into your account or through the cashier.
Rich Palms takes two to seven business days to process withdrawal requests. In total, credit card accounts take about seven to ten business days for the money to come through. Bank wire is relatively better here, needing only five to seven business days. Rich Palms Bitcoin withdrawals are quicker than other options and can be made straight into players’ Bitcoin wallets. It’s easy to see why more players are choosing this option for their deposits and withdrawals. A good thing about the available payment methods is that the casino, on its end, does not deduct any transaction fees whatsoever. Excellent news if you are looking to withdraw the basic minimum. Rich Palms does not currently support transactions in GBP.
Responsible Gaming
Player safety is an essential aspect of any online gaming organisation. Destructive gaming behaviour must be kept in check for casinos to provide a healthy playing environment. The owners of Rich Palms casino, Digimedia Limited, have acquired a reputation for player safety and responsible gaming over the years. Rich Palms has crafted a responsible gaming policy which seeks to protect their players from falling into the undesirable spiral of addictive behaviour.
The link to the responsible gaming policy is in the bottom-right corner. In addition to tips on how to detect and avoid gambling addiction, Rich Palms has provided 24/7 customer support for players who require instant help. Rich Palms casino has put together the following mechanisms to protect its players:
- Underage gambling – the casino has tried to avoid any designs that may entice minors to participate in gambling. Rich Palms even include tips and advice on how parents or guardians can ensure the safety of children.
- Account limits – the casino, upon request, can set up lower minimum deposit requirements for players. Players can set daily limits or even for up to a month. This helps control the amount of money wagered over the set period.
- Cool-off and self-exclusion – this feature is for players who feel that they need to take a break or that their gambling habits have developed into a serious problem. Players can approach the customer support service and ask for temporary account suspension or if need be, permanent closure.
The Rich Palms responsible gaming policy has links to various support organisations that are ready to help. Players who are facing challenges or just require more information on how they can protect themselves and their loved ones can do so easily. These organisations include Gamblers Anonymous, NC Gambling, GamblingAware, and GamStop.
Conclusion
Rich Palms casino is a new player on the iGaming scene. That being said, its owners are not. Digimedia has a soundtrack record and experience in running online casinos. They have put together a wide selection of popular slots, tables and poker games for customers to enjoy. Rich Palms casino offers a balanced welcome offer spiced-up with daily rewards in the tours to accommodate all player levels. The bonuses are neatly complemented by a comprehensive VIP program, the Rich Palms Club, for premium players. A fresh addition is the RealTime Gaming powered progressive slots jackpots which can accumulate to very substantial amounts. Another great aspect of this casino is that it accepts Bitcoin, crypto-currency is fast becoming the payment method of choice in most online gaming platforms. The site indeed does have a lot going for it but, the lack of e-wallet support in making payments, especially nowadays, is a very conspicuous absence. Customers today are using e-wallets like PayPal increasingly because they are more secure. In the final analysis, Rich Palms, overall, has made a very good start to a promising future and players are in for an interesting adventure.
Pros and Cons
Pros
- Accepts Bitcoin
- 24/7 concierge support service
- Experienced owners
- VIP program
- Daily tours
- Progressive slots
- Exclusive RealTime Gaming tournaments
Cons
- Does not accept PayPal and other popular e-wallets
- Few software providers
